Ads-related FAQs

Help Desk Dude

Last Update a year ago

Do I need to know how to place Ads on Facebook to use Adzy?

At the moment you do have to place the ad Adzy creates for you onto Facebook yourself. But if you are not familiar with how to do this, we provide a step-by-step guide on how to place ads on Facebook when you buy your ad. And, in the future, Adzy will be able to place the ad for you… watch this space. 

Does Adzy place the Ad on Facebook automatically?

No, not just yet. When you buy an ad, we will send you the image, the headline and primary text (the components of a Facebook ad), along with instructions on how to place the ad. You will need to have an ads manager account on Facebook but don’t worry if you don’t have one yet, our easy guide will explain how to set one up. 

Do I need my own images?

Not at all. Adzy gives you everything you need for an effective ad. We create the ad, you place it on Facebook. 

Can I use my own image for the Ad?

If you really want to, sure. But our research has shown that Adzy’s images outperform user’s own in 77.78% of campaigns. The only reason to swap out Adzy’s image for one of your own is if your product has unique design. 

Do I have to create my own headlines?

No, Adzy gives you everything you need for your Facebook ad. We write the headlines and the primary text. If you have a specific offer or promotion, there is a space for you to add that in once you have selected your final ad. 

What is the recommended size and resolution for Ad images?

We recommend images (jpgs) with no less than 3000 pixels on the longest side and a file size no greater than 30MB.

My sector and business category are not shown in the account setup area, what shall I do?

We are working on building up Adzy to serve more sectors. If your sector is not yet listed and there are no similar sectors that might be relevant, feel free to email us at [email protected] and we will get right on it!

How does Adzy create the right sort of ad for my business?

If we told you, we’d have to kill you. Only joking… but seriously, that is our “secret sauce”. The founders of Adzy worked in advertising for over 50 years (combined, we aren’t that ancient) and we have put all our “know how” into the algorithm to give small and medium size businesses access to great advertising at prices they can afford. 

Sometimes I see the same Ad twice, why is that?

It may be because it is the ad that you liked in a previous section so Adzy is keeping it in your shortlist. Or it may be because we have made a mistake showing that artificial intelligence is still not perfect (good news for anyone worrying about the imminent takeover of our world by robots). But it will improve over time...

Why are there two sets of Ad recommendations?

The first set aims to give you lots of choice and teach us what kind of ads you like. The second set aims to narrow the field and give you more choice with the kind of space that seems to work best for you. 

How do I remove the watermark?

The watermark gets removed automatically when you buy the ad using one of your credits. We let you download an ad with a watermark in case you want to introduce it to your colleagues or friends before committing.. sort of like dating before marriage. 

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